Killington Resort, VT
February 1-2, 2022

Killington resort at sunrise

Registration is open!

We can't wait to see you in person! These events are great for all levels of industry staff. Expect to see a wide variety of content for every department, including risk management, lift education, human resources, DEI and climate change. See below for registration and schedule previews.

Ski Area & Attendee Info

Click here for additional attendee information, including registration fees & FAQs

More Info  

Supplier/Exhibitor Info

Click here for additional supplier/exhibitor information, including registration fees & FAQs

More Info     

Lodging

Killington Resort Lodging

3861 Killington Rd.
Killington, VT 05751
Click here to book

Deadline: December 31, 2021

mountain foundation logo

Mountain Foundation Scholarships

Want to attend this event but don’t have the financial means to do so? Consider applying for a Mountain Foundation scholarship. Click here to learn more. The application deadline is December 10.

*Please note: Topics, titles, and descriptions subject to change.

Loading...


New for Winter 2021-22

NSAA's Lift Safety Boot Camp
Thursday, February 3
Killington, VT

Held after the Winter Conference, NSAA's new lift safety boot camp provides a full day of critical education to your lift operators, maintenance staff and mountain operations employees. We'll have a mix of indoor and outdoor sessions covering a range of operational topics that can immediately impact your ski area's lift safety programming. Your hosts for the event are Mike Lane and Earl Saline from NSAA; speakers will include folks from around the industry, including some of your fellow mountain operations professionals.

Register for Lift Safety Boot Camp

Note: Registration for the Lift Safety Boot Camp is separate from the Winter Show.

Schedule
7:30-8:00 a.m. Breakfast
8:00-8:30 a.m. Opening Remarks 
8:30-10:00 a.m.  Maze & Ramp Design 
10:00-11:30 a.m.  Unseated Passenger Plans 
11:30 a.m.-1:00 p.m. Lunch & Learn
1:00-2:30 p.m. Root Cause Analysis 
2:30-4:30 p.m.  Roundtable discussions 

Session Descriptions

Lift Operations - Setting Your Guests up for Success: Maze Design, Load and Unload Ramp Setup
This session will discuss methods of setting up Mazes, Ramps and Signage to most effectively impact the success of your guests. Essential concepts to be covered will include calculating the appropriate maze length needed before the load board, and correct placement of unload signs. Bring your questions and ideas.

The What, Why, and How of Creating Unseated Passenger Plans
Unseated passenger plans are critical tools to help areas and their employees respond to incidents quickly, effectively, and safely. If you don’t have this plan already, or are in the process of updating yours, this is a session you won’t want to miss. This session will cover recommendations for what to include and, using an actual lift scenario, go through the process of creating a plan for that lift. You will then be able to walk through those same steps at your area to create or update your own plans.

Lunch and Learn Session
Be ready with your pen and paper as we dig into several topics during this working lunch. Our speakers and industry experts discuss the role communications and PR play in your guest education efforts along with examples of great guest education programs, the importance and impact of having a post-incident communication strategy, lift operations training best practices, and how to collaborate with your ski school and competition programs to keep lift riding safety front and center with students and athletes of all ages.

Root Cause Analysis & the Five Why’s
Incidents and near misses rarely ‘just’ happen. And, trends in incidents don’t appear overnight. Using thoughtful analysis and well-defined tools, you can identify the core (root) reason (cause) why something happened. Which then allows you to develop solutions to address that cause. Join this class to learn or brush up on how to conduct a root cause and trend analysis using example lift incidents. And, of course, we will also identify potential solutions so that you can work with your area team to address issues you are facing at your area.

Breaking the Cycle: A Lift Operations Roundtable
“But we’ve always done it that way!” Sound familiar? Change is hard - and we're here to help. This facilitated roundtable is intended to bring out and bring up the barriers and challenges you face making changes at your area. Maybe it’s terrain, snow, staffing, or culture – bring the challenges you face and we will discuss strategies to address those barriers, the takeaways from the other Boot Camp sessions, and help you move your lift operation forward.

NSAA COVID EVENT POLICY

NSAA values the health and safety of its members and event attendees. The association has issued the following requirements for all event attendees, including vendors and NSAA staff. These requirements are subject to change based on the latest local public health requirements and/or venue regulations, up to and through the event dates.

All NSAA event attendees MUST WEAR A MASK in all public indoor spaces, regardless of vaccination status. Masks must be worn over the nose and mouth. This includes at registration, in sessions, at tradeshows and at any other event-related gatherings. In order for attendees to hear and understand our speakers, we may make adjustments that will allow them to alter or remove their masks while presenting. We will be working with our venues to promote physical distancing whenever possible. When eating or drinking, please try to keep physical distance from others, and pull your mask up when you are not actively eating or drinking. Masks are not required outdoors unless physical distancing cannot be maintained.

Please refer to the CDC guidance on the type of mask you should wear.

We ask that you do not attend the event if you are feeling sick or experiencing Covid symptoms.